You can track your order as soon as it is shipped out. To know the status of your item in real-time, just tap on the tracking link in the email sent to you. Alternatively, you can also login to kartjet.com and visit the ‘My Account’ section to know your order status.
All orders worth ₹999 or above, will be shipped free of cost. For any orders worth ₹698 and below, a nominal fee of ₹129 would be applied and for any orders worth ₹699 to ₹998, a nominal fee of ₹99 would be applied.
We understand that you can’t wait at your delivery address all the time, and that is exactly why we will try to attempt delivering your order thrice; each attempt on a consecutive day. So if you have missed the delivery please do not worry, we will try to make an attempt again.
You bet! We make sure that our products are 100% Genuine. Along with that, we take each product through a multiple-point quality check before shipping it out to you. That’s the last thing you need to worry about!
Super easy!. Please login with your credentials and visit the My Account section. Select the order you want to return and click on “Return/Exchange” and follow the instructions on this page to obtain a Return ID.
Yes! You can cancel an order as long as we haven’t packed it for you. As soon as the order is canceled, we refund the entire amount paid for the order.